faq

Embodied Harmony do not provide crisis support. If you are in a crisis, are experiencing suicidal thoughts or need immediate support, please contact any one of the services below (24 hours a day, 7 days a week):

000 – Emergency services within Australia if you are immediately in danger.

13 11 14 Lifeline – A crisis support and suicide prevention service for all Australians.

1300 224 636 Beyond Blue – Support for anxiety, depression, and suicide via phone, online chat, and online forums.

1800 551 800 Kids Helpline – A counselling service specifically for young people aged between 5 and 25 years.

1800 737 732 1800RESPECT – A national sexual assault and/or domestic and family violence counselling service (online and phone) for any Australian.

1800 015 188 Safe Steps – A crisis support and safety planning service specialising in finding safety from domestic violence.

For clients outside of Australia, please refer to your crisis support services in your country.

Crisis hotlines and resources within the USA

Mental Health Helplines within the UK

Mental Health Support in Canada

Not knowing what to expect when working with a counsellor or mentor can be daunting and anxiety provoking in itself. I have provided a typical counselling timeline so you can gain an insight into the therapeutic process. Your journey towards mental wellbeing and a life lived with full potential and possibilities is something to be excited about!

WHAT TO EXPECT

Embodied Harmony’s principal counsellor, Rebecca, is a registered counsellor in Australia with a Masters of Counselling and Honours Degree in Psychological Sciences. While both counselling and psychology aim to improve mental well-being, they have distinct focuses and methods. Here’s how they differ:

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Counselling

Counsellors are trained to provide therapeutic support for a wide range of emotional, relational, and life-based challenges—such as anxiety, grief, stress, relationship issues, low self-esteem, or major life transitions. Counselling is typically collaborative, present-focused, and deeply attuned to your lived experience. It’s about creating a safe, supportive space to explore what’s going on and move toward greater clarity and wellbeing.

The emphasis in counselling is on healing through connection, empathy, and active listening, tailored to your unique needs and pace.

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Psychology

Psychologists, on the other hand, have a background in psychological assessment and diagnosis, and often work with more complex or clinically diagnosed mental health conditions. They may be involved in report writing, testing, or working within clinical teams.

Psychologists typically use a research-based, diagnostic framework to understand and treat mental health issues, often in collaboration with other healthcare professionals.

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At Embodied Harmony, counselling is offered through a trauma-informed, evidence-based, and holistic lens—focused on supporting you through change, emotional healing, and personal growth. If at any point we feel that additional or alternative support is needed (including referral to a psychologist or GP), we’ll discuss that together to ensure the best care for you.

Rebecca brings a wealth of knowledge and experience to support your healing journey. With extensive training in psychological theories and therapeutic interventions, she draws on evidence-based practices to help you navigate emotional challenges, improve relationships, and achieve personal growth.

Still not sure which type of support is right for you? Book a free 15-minute consultation—we’ll talk it through together and make sure you’re getting the support that best fits your needs.

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Counselling is a powerful support for a wide range of emotional, psychological, and relational concerns. You don’t need to be in crisis or have a formal diagnosis to benefit—counselling is for anyone who wants to feel more emotionally steady, mentally clear, and connected to themselves.

At Embodied Harmony, I work with individuals navigating challenges such as:

• Anxiety and stress that impacts daily life
• Depression or low mood, including feelings of emptiness, hopelessness, or emotional numbness
• Grief and loss, including anticipatory grief or complicated grief
• Burnout and emotional exhaustion from work, caregiving, or life pressures
• Low self-worth or self-esteem that limits your confidence and self-expression
• Life transitions like separation, career changes, identity shifts, or motherhood
• Relationship challenges – including communication issues or post-separation and divorce support
• Trauma – including developmental or relational trauma, using a trauma-informed lens
• Emotional regulation difficulties, like overwhelm, irritability, or shutdown
• Exploring identity, purpose, or personal values

Each session is tailored to support your unique needs and experiences, using a blend of evidence-based therapies and a mind-body-soul approach. Whether you’re feeling stuck, disconnected, or simply ready to understand yourself more deeply—counselling provides a compassionate, structured space for meaningful change.

No—you don’t need a Mental Health Care Plan (MHCP) or GP referral to access counselling at Embodied Harmony.

Our services are available privately, which means:

• You can book directly—no paperwork, no waiting, no diagnosis required
• Your sessions are completely confidential and not recorded on medical files
• You have the freedom to choose a counsellor who aligns with your needs and values

While some government-subsidised psychology services require a Mental Health Care Plan for Medicare rebates, counselling offers a more flexible, personalised alternative that many people find empowering and accessible—especially when exploring emotional wellbeing, self-worth, identity, or life transitions.

We have carefully structured our fees so that clients are not paying any more for mental health and wellbeing services than they would with a Medicare rebate. The Australian Psychological Society recommends psychologists charge $311 per 46-60 minute session. Our standard counselling fee is $140 per 60 minute session or $197 per 90 minute Uplift & Transform session, making our fees comparable to the typical gap fee you would pay if you were seeing a psychologist under a MHCP.

Can I Claim a Private Health Fund Rebate?

Yes, you may be eligible to claim a rebate for counselling services with Embodied Harmony. Rebecca, our principal counsellor, is a registered provider with the following Private Health Funds:

• Bupa
• AIA Health Insurance
• Emergency Services Health
• Frank Health Insurance
• GMHBA
• Mildura Health Fund
• Nurses & Midwives Health Pty Ltd
• Phoenix Health Fund
• Police Health Limited
• See-u by HBF
• St Lukes Health
• Teachers Health (Teachers Federation Health Limited)
• TUH Health Fund (Queensland Teachers’ Union Health Fund Limited)
• UniHealth
• Westfund Health Insurance

Depending on your specific health fund and level of cover, you may receive a full or partial rebate for counselling sessions.

We recommend contacting your health fund directly to confirm your eligibility and the amount covered under your policy. If eligible, we’ll provide you with an itemised invoice to assist with your claim.

Investing in your mental and emotional wellbeing is a powerful step toward lasting transformation. We’re here to support you every step of the way.

At Embodied Harmony, we are committed to offering compassionate, consistent, and accessible mental health care—and that includes honouring the time and space reserved just for you.

We understand that life can be unpredictable, and sometimes plans need to change. If you need to cancel or reschedule your session, we kindly ask that you provide at least 24 hours’ notice. This helps us offer your spot to another client who may be waiting for support at short notice.

To cancel or reschedule, simply phone or text 📱 +61 422 186 787 or email 📧 rebecca@embodiedharmony.com.au

Here’s how the policy works:

• Cancellations or reschedules with 24+ hours’ notice: No fee
• Less than 24 hours’ notice: 50% of the standard counselling fee applies
• No-shows or same-day cancellations (without contact): 100% of the session fee is charged
• Extenuating circumstances: Life happens. If something unexpected arises, just reach out—we’ll always take context into consideration.

Respecting this policy allows us to continue offering accessible, high-quality support to all clients. Thank you for your understanding.

Your sessions are strictly confidential and will not be released outside of Embodied Harmony without your permission. The only time a counsellor may release information is if they believe you are at risk of harm, if you have provided consent to share information with a third party, or if subpoenaed by a court of law.

At Embodied Harmony, we adhere to the highest ethical standards and practice guidelines as outlined in the Australian Counselling Association’s Code of Ethics. This commitment ensures that all clients receive the best possible care in a professional and respectful environment. The key principles include:

• Competence: We continually update knowledge and skills in accordance with evidence-based practice to provide the most effective and up-to-date therapy.
• Respect: Treat all clients with dignity and respect, valuing their backgrounds and perspectives.
• Integrity: Are honest and transparent in all professional dealings, including working within my scope of knowledge, ensuring trust and reliability in our therapeutic relationship.

If you have any questions about the ethical standards we adhere to, please don’t hesitate to ask.